Privacy policy

Following the principles of legality, loyalty and transparency, we make this Privacy Policy available to you.

WHO IS RESPONSIBLE FOR PROCESSING YOUR DATA?

Email: info@surprisejourneys.com

PHONE: +385 91 555 9192

FOR WHAT PURPOSE DO WE TREAT YOUR PERSONAL DATA?

On Surprise Journeys we treat the information you provide us in order to manage the contractual relationship that binds us, manage the delivery of the information you request, provide interested parties with offers of our services and / or products of interest and / or manage your candidacy.

HOW LONG WILL WE KEEP YOUR PERSONAL INFORMATION?

Your data will be kept the minimum time necessary for the proper provision of the service offered as well as to meet the responsibilities that may arise from it and any other legal requirement.

WHAT IS THE LEGITIMACY FOR THE TREATEMENT OF YOUR DATA?

The legal basis for the processing of your personal data may be the execution of a potential and / or subscribed contractual relationship, the legitimate interest, the legal authorization and / or the consent of the interested party. The information that we request is appropriate, pertinent and strictly necessary and in no case is it obliged to provide it to us, but its failure to communicate may affect the purpose of the service or the impossibility of providing it.

TO WHICH RECIPIENTS WILL YOUR DATA BE COMMUNICATED TO?

Surprise Journeys will not communicate your data for marketing purposes to any third party, unless it is expressly informed of it.

WHAT ARE YOUR RIGHTS WHEN YOU PROVIDE US WITH YOUR DATA?

The data protection rights held by the interested parties are:

  • Right to request access to personal data concerning the interested party
  • Right of rectification or deletion
  • Right of opposition
  • Right to request limitation of your treatment
  • Right to data portability

The holders of the personal data obtained, may exercise their rights of protection of personal data by directing a written communication to the registered office of Surprise Journeys or to the electronic mail enabled for this purpose, info@surprisejourneys.com, including in both cases a photocopy of your ID or other equivalent identification document.

CAN I WITHDRAW MY CONSENT?

You have the possibility and the right to withdraw the consent for any specific purpose granted at the time, without affecting the legality of the treatment based on the consent prior to its withdrawal.

WHERE CAN I CLAIM IN CASE I CONSIDER MY DATA IS NOT TREATED CORRECTLY?

If any interested party considers that their data is not treated correctly by Surprise Journeys You can send your complaints to the mail info@surprisejourneys.com

SECURITY AND UPDATE OF YOUR PERSONAL DATA

In order to safeguard the security of your personal data, we inform you that Surprise Journeys has taken all necessary technical and organizational measures to guarantee the security of the personal data provided. All this to avoid alteration, loss, and / or treatments or unauthorized access, as required by the regulations, although absolute security does not exist.

It is important that, in order for us to keep your personal information updated, you inform us whenever there is a change in them.

CONFIDENTIALITY

Surprise Journeys informs you that your data will be treated with the utmost care and confidentiality by all personnel involved in any of the phases of treatment. We will not give or communicate to any third party your data, except in the cases provided by law, or unless the interested party has expressly authorized us.

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